At Richardson Properties, we believe that success lies within the people who make up our Company. Our greatest asset – and our most important asset – is our people. With this in mind, we offer professional, ongoing and applicable training to all of our employees. We are proud to offer some of the most exciting and innovative training courses and workshops in the multifamily industry.

Training extends to all levels of our company structure and is considered requisite – not only for advancement, but to ensure a job well done.

Training, in its various forms, can be one-on-one, GraceHill, RealPage Onesite, classroom-style or large seminar format. Each training component is designed with workplace effectiveness in mind. However, it is not all “books and charts” with Richardson Properties. We take fun very seriously and we pride ourselves on creating positive and memorable moments, both in the classroom and on the jobsite.

We believe that training should be such that employees actually look forward to attending a course or workshop. This is where Richardson Properties truly shines. The monthly training calendar is often the most eagerly awaited email to our communities. Employees know the value of being equipped, educated and prepared for the day-to-day challenges they encounter. They also know that a little bit of fun doesn’t hurt either. Courses at Richardson Properties are prepared to propel our employees to the next degree of excellence in service, knowledge and professionalism.

TRAINING OPPORTUNITIES WE PROVIDE

LEASING COURSES

  • GraceHill Training For New Hires and Continued Education Program
  • RealPage OneSite eLearning Training Modules
  • Leasing Basics: (Telephone Techniques, Sales, Fair Housing)
  • Advanced Leasing (Personality Selling, Leadership, Service Scenarios)
  • Customer Service Workshops
  • Quarterly Leasing Breakfasts
  • SMART Marketing Workshops
  • SMART Talk: companywide phone conferences on hot topics and industry news.

HUMAN RESOURCES COURSES

  • GraceHill Training For New Hires and Continued Education Program
  • Fair Housing
  • Anti-Harassment, Anti-Discrimination Training
  • New Hire Orientation Training
  • Leadership Development Training
  • Safety Training/Emergency Response Training
  • Cash Handling/Theft Prevention

MANAGEMENT COURSES

  • GraceHill Training For New Hires and Continued Education Program
  • Assistant Manager Development
  • Manager Development
  • Leasing By Example: Shadow Program
  • Mentoring
  • Operations
  • Leadership Series
  • Quarterly and Annual Managers’ Meeting

MAINTENANCE COURSES

  • GraceHill Training For New Hires and Continued Education Program
  • Liability/Life/Safety
  • Customer Service
  • Appliance Diagnosis and Repair
  • HVAC Diagnosis and Repair
  • HVAC Freon Recovery Requirements
  • Hazardous Chemical Handling
  • Electrical Troubleshooting
  • CPO (Certified Pool Operator)

The training never stops at Richardson Properties. Daily, company-wide communication between the training department and our employees is standard business. When an employee leaves a class energized to lease more apartments, it says a lot about the company’s training curriculum.

Richardson Properties takes pride in its training curriculum and encourages its employees to reach for the exceptional. Therefore, recognizing and rewarding these exceptional team members is a major component in ongoing professional development.

At Richardson Properties, LLC, we believe that quality is contagious. To ensure quality from day one, we are selective in the people we hire. Our associates, who number more than _____, are the best in the business. From the inception of employment, we provide them with the tools, training and recognition to help them continue to grow professionally and to realize their full potential. Our employees’ success translates into continued excellence and consistently high standards of operation.

EMPOWERING EMPLOYEE SUCCESS

Our management approach and open door policy, at all levels of the organization, helps cultivate communication and create cohesive teamwork. Our employees are encouraged to become problem solvers, and empowered to offer their own input and opinions into the process of serving our clients and residents. We reward their contributions and their successes, and we invest in our employees through mentoring training and development programs.

EXPERIENCED CORPORATE STAFF

 

Company PositionAverage Tenure in Years
Area Manager30
Accountants30
Human Resource20
Vice President20
Corporate Team Combined100+